FAQ's

 See below for FAQ's or contact us for any other questions:

 

How do I sign up?
It's easy and of course, it's free! Click on the Sign-Up button at the top of this page and fill out your details! If you sign-up in one of our participating retailers, you'll be issued with a SIN Rewards card instantly!


How do I get my rewards card?
If you sign-up online, we’ll post one out to you with the address provided. If you sign-up in one of the participating retail stores, we can organise a card for you on the spot. You SIN Rewards card is a membership account and any rewards gained are not transferable.


Does it cost anything to sign up?
Nope, the SIN Rewards program is free to join. We want you to enjoy the benefits from all our partners.


I’ve lost my card, what do I do?
Email us here at info@sinrewards.com.au and we’ll need to cancel your card and re-issue you with a new one. Alternatively, you can head into one of the participating retailers and we can do this for you in-store. There is a $5 card fee for any issue of a new card.


What are the rewards?
By signing up, you’ll instantly receive 10% off at any of our participating retailers. If the store has any other discount available at the time you’re making a purchase, the greater of the two discounts will be applied to your order.

There will also be several discounts throughout the year and may be different for each retailer. You’ll need to keep an eye on our website and your email for any updates in rewards.

In addition to this, each year on your birthday we'll give you a little extra reward to celebrate!


How do I use my SIN Rewards car online?
There is a promo code on the back of your card. You’ll need to apply this discount code at the checkout of your online order.


How do I use my SIN Rewards card in-store?
At the time of purchase, hand your card to the staff and they’ll scan your card to have your discount applied.


Can I use my SIN Rewards card in other countries?
For the moment, we only have Australian companies part of the SIN Rewards program.


Can I use my SIN Rewards on gift cards?
Unfortunately, the discount cannot be applied when purchasing gift cards.


When does my card expire?
As long as you purchase a minimum of $1 within a 12 month period, your card won't expire. We want you to enjoy unlimited benefits!

What do you do with my personal details?
We only collect your date for the purpose of SIN Rewards only. We want to send you SMS and email marketing information about rewards, promotions, special offers, discounts etc. so you don't miss out on all the fun. All of your personal information will be handled according to our Privacy Policy.